FAQ

FREQUENTLY ASKED QUESTIONS

1. Q: Where is your factory located? How can I visit there?

A: KAILI Furniture  is  located in LongjiangTown, Mailang District, Foshan,closed to Lecong Furniture market. It takes around 1 hour from Guangzhou Baiyun  International Airport to our factory.

2.Q: Can I order one set as sample first?

A: Yes, sure can provide sample before order confirmed.

3.Q: Do you offer customized product service?

A: Yes, customize product is available in our factory. We have our own technological and design team to study the new item. Send your design pictures or idea to us,  let us know your  requirement.

4.Q: How long is the warranty period?

A: 3 years warranty bases on normal using, and offer the lifetime maintenance.  

5.Q: Can you arrange the shipment to our country? 

A: Yes, just kindly let me know your destination port. Then we can arrange the shipment to you.